General Questions

Answers to the questions our customers ask most often.
Select a question to see the answer.

Do you offer sample pricing?

We don't offer separate sample pricing. All units are supplied at standard pricing.

Are demo kits available to rent?

We don't currently offer demo kit rentals. If you'd like to evaluate a sensor, contact our team to discuss options.

How do repairs work?

Most conditions — cable damage being the main exception — are handled through a trade-in replacement rather than a repair. Send us the product name and serial number and we'll confirm which applies to your unit.